ms office - Word add-in producing 'Access Denied' error when run on server - fine locally -

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we have word addin works excel having issues when being run on remote desktop that's running server 2012(multiple users access server)

here's piece of trace

exception details:

system.componentmodel.win32exception (0x80004005): access denied @ system.diagnostics.processmanager.openprocess(int32 processid, int32 access, boolean throwifexited) @ system.diagnostics.process.getprocesshandle(int32 access, boolean throwifexited) @ system.diagnostics.process.kill()

when add-in run locally, there no issues @ all. we've seen similar issues when working vmware, citrix, , rdp servers instance.

my question needs modified @ server level make function properly? i've found running word , excel administrator allow them 'see' each other, normal click produce error above.

tia!


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